COVID-19 URGENT Updates
With Coronavirus (COVID-19) concerns, my priority is your health and safety. At this time, I am requesting ALL established or follow-up patients be seen by virtual / telemedicine visits from a HIPAA-compliant and secure site on your phone, tablet, or computer. We will begin seeing NEW patients live in the office starting Monday 5/11/20. We will be calling you if you have an upcoming appointment in order to notify you of check-in policy changes or arrange for a virtual / telemedicine visit. If you have questions regarding this, please call the office at 727-544-8300 or email me back at firstname.lastname@example.org.
Phone calls, patient portal messages, and email are excellent lines of communcation with us for our established patients. Please do NOT come to the office and please call us if you are ill (have a fever, cough, shortness of breath, diarrhea, vomiting, etc.), had exposure to someone who has been sick, or have recently traveled and come down with illness. I would be happy to see you as a virtual visit if you are ill. I can get you to the appropriate place for testing for COVID-19 with an order, if necessary.
For new patients, please go to this site (click the link) to fill out your new patient paperwork on our HIPAA-compliant and secure site well in advance of your appointment. It is also available on our "For patients" tab as a PDF if you feel more comfortable filling it out on paper and sending it back to us. Again, we will start seeing new patients in the office with appropriate cleaning before and after each patient and social distancing in the office on Monday 5/11/20. We ask that you arrive to the office 30 minutes prior to your scheduled new patient appointment to ensure we have adequate time for paperwork and computer input. We also ask that you bring a face covering of some sort to your visit (mask or cloth) to be seen. Please call the office as you arrive at (727)544-8300 before entering the building. We will also be performing temperature checks prior to seeing you for safety.
For new and estabilshed patients with diabetes, please keep a logbook of your glucose values over the last 2 weeks and email them to me prior to your live or virtual / telehealth visit: email@example.com. You may also send them through the patient portal if that is easier for you. I have included a glucose logsheet for your convenience. Please click the link for it. Please fill it out and email it to us prior to the visit (or take a picture of it with your phone and email it if you are unable to scan the document after it is filled out).
For established patients on Medtronic insulin pumps, it would be immensely beneficial if you could upload 2 weeks of data from your pump at home on your computer prior to your visit. The instructions are available on this link to assist you in this process: Medtronic Carelink pump uploading. You should receive a call from Medtronic to assist in linking your pump information to the practice so I can see the data.
I have also included a large number of resources to help with the cost of your medications and insulins under the "For Patients" tab. Please check it out for direct links to assist you in this difficult time. I am aware that many of my patients are losing their jobs and health insurance. I am stocking up on as many samples of medications as I can to help you. I do not want you to lose access to care and I am willing to work with you as much as I can to see you by virtual visit for a small cost to cover operating expenses and get you the help you need. Please call or email us rather than going without medications. I can help.
I look forward to seeing you soon, regardless of the modality, and will continue to strive to deliver the best endocrine care possible.
Thank you for being a patient at Lake Endocrinology and Diabetes, PLLC. Please stay safe and let me know if there is anything that you need during this trying time.
The web address for virtual visits is: https://doxy.me/drbrianlake