URGENT: Virtual Visits Now Available
With the recent Coronavirus (COVID-19) concerns, my priority is your health and safety. I now have the capability to perform HIPAA-compliant remote/virtual visits from your phone, tablet, or computer. At this time, I am requesting all established patients be seen by virtual visit platform. New patients will still be seen in the office for a live visit. We will be calling you if you have an upcoming appointment in order to notify you of this change and arrange for this modality for your visit. If you have questions regarding this, please call the office at 727-544-8300 or email me back at email@example.com.
The office remains OPEN at this time and we will continue to see new patients in a live environment and tend to your needs. Phone calls, patient portal messages, and email are excellent lines of communcation with us for our established patients. Please do NOT come to your appointment and call us PRIOR to the time of your visit if you are ill (have a fever, cough, shortness of breath, diarrhea, vomiting, etc.), had exposure to someone who has been sick, or have recently traveled. I would be happy to see you as a virtual visit if you are ill. I can get you to the appropriate place for testing for COVID-19 with an order, if necessary.
Again, new patients will still be seen by me in the office setting for thorough physical exams and explanation of any medication changes and new regimens. We are taking all precautions possible to keep the office a safe place to see all patients.
For established patients on Medtronic insulin pumps, I have sent you all an email in order to link your pump uploads to my practice. It would be immensely beneficial if you could upload 2 weeks of data from your pump at home on your computer prior to your visit. The instructions are available on this link to assist you in this process: Medtronic Carelink pump uploading.
For estabilshed patients with diabetes, please keep a logbook of your glucose values over the last 2 weeks and email them to me at the above email address prior to your virtual / telehealth visit: firstname.lastname@example.org. I have included a glucose logsheet for your convenience. Please click the link for it.
I have also included a large number of resources for help with the cost of your medications and insulins under the "For Patients" tab. Please check it out for direct links to assist you in this difficult time.
I look forward to seeing you soon, regardless of the modality, and will continue to strive to deliver the best endocrine care possible.
Thank you for being a patient at Lake Endocrinology and Diabetes, PLLC. Please stay safe and let me know if there is anything that you need during this trying time.
The web address for virtual visits is: https://doxy.me/drbrianlake